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Frequently asked questions
Booking and Payments
Trips and Travel Experiences
Travel Preparation and Support
To reserve your spot on one of our group trips, complete the trip registration and submit the required deposit. Deposit amounts and payment deadlines may vary by trip, so be sure to review the specific trip details before registering. Your reservation is confirmed once your registration and required deposit have been received.
Stone Travel Company accepts cash, check, and credit card payments. Credit card payments are subject to a 3.5% service charge. Available payment methods and instructions will be provided during registration or on your invoice.
Yes. Payment options may be available depending on the trip. Your registration information will include the deposit amount, payment schedule, and final payment deadline so you can plan ahead.
Final payment deadlines vary by trip but are generally 90–120 days before departure. Your specific payment schedule and due dates will be provided when you register.
Cancellation terms vary based on the trip, timing of cancellation, and supplier policies. Deposits and certain payments may be non-refundable. Please review the applicable Booking Terms & Conditions and your trip-specific cancellation policy before registering. Travel insurance is strongly encouraged to help protect your investment against certain unexpected circumstances.

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