Terms & Conditions
Payment: We require all travel to be paid in advance. We accept cash, check or credit card. Payments made with credit card are subject to a 3.5% service charge. Exact payment deadlines vary from trip to trip, but generally we require all payments to be made 90-120 days before departure.
Deposit: All trips require a non-refundable $500 deposit per person to hold the reservation, unless other arrangements are made with Stone Travel Company, LLC.
Cancellation: From the day of registration until 90 days before departure, you will be charged a non-refundable $500 administration fee plus any airline penalties. Costs for cancellations within 90 days of departure will be as follows:
45-90 days = 50% of land costs
30-45 days = 75% of land costs
Less than 30 days = 100% of land costs
Airline Cancellation: These will be based on the airline policies. Generally, no refunds are given within 30 days of departure on group reservations.
Travel Insurance: Travel insurance is strongly encouraged. Group travel insurance can be quoted with the trip. Please request this at the time of paying the deposit.
Accommodations: Prices are based on double occupancy. We will do our best to match you with a roommate, if desired. Single supplement prices are available on each trip. We also do our best to book the best quality hotels for the budget of each trip.
Itinerary and Changes: Because airlines often change flight schedules, Stone Travel Company, LLC reserves the right to shorten or lengthen the itinerary accordingly and, whenever possible, you will be notified in writing. If itinerary changes necessitate extra overnights, you will be charged $175 per person/per night. Any changes and/or deviations from the program and/or departure city listed by the passenger must be provided in writing to Stone Travel Company, LLC no later than 90 days prior to departure. All tours are finalized at 60 days prior to departure and there are no changes or additions to the tour after that time.